hollow-lumen

Last updated: January 2024

Introduction

hollow-lumen is committed to complying with the General Data Protection Regulation (GDPR) for all users who access our website from the European Economic Area (EEA). This page outlines how we handle personal data in accordance with GDPR requirements and explains your rights as a data subject.

Data Controller

hollow-lumen acts as the data controller for personal information collected through our website. As the data controller, we determine the purposes and means of processing personal data and are responsible for ensuring that such processing complies with applicable data protection laws.

Contact details for the data controller:

hollow-lumen
142 Broadcast Lane
Pyrmont NSW 2009
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving communications about our services.
Contract: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate personal data or complete any incomplete personal data.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month of receiving it. In some cases, we may need to verify your identity before processing your request.

Please note that these rights are not absolute and may be subject to certain conditions or exemptions under applicable law.

International Data Transfers

As hollow-lumen is based in Australia, any personal data you provide to us may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements, including standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When determining retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and our legal obligations.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country of residence.

Changes to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions or concerns regarding GDPR compliance or your data protection rights, please contact us at: